SALES AGREEMENT AT CEDRIC SCENTS AB

CONTACT INFORMATION

Cedric Scents AB (Org.nr: 5594787565)
Kungsgatan 5, 542 37 Mariestad, Västra Götalands Län, Sverige
Email: info@cedricscents.com
Hemsida: www.cedricscents.com

INTRODUCTION

At Cedric Scents AB, we are committed to delivering high quality perfumes that are registered in the EU Cosmetics Products Notification Portal (CPNP), ensuring compliance with the highest safety and quality standards. Our sales agreement policy is created to provide a clear, fair, and transparent process for purchasing and returning products, ensuring trust and customer satisfaction with every transaction.

REQUIREMENTS FOR PURCHASE

To make a purchase at Cedric Scents AB, you must be at least 18 years old or have the consent of a guardian. During the checkout process, you’ll need to provide accurate and complete information, including a valid payment method accepted by us. By proceeding, you agree to our sales agreement and terms and conditions. For international orders, please ensure that delivery is available to your location. Once these requirements are met, you can enjoy a smooth and secure shopping experience with us.

PRODUCT INFORMATION & COMPLIANCE

Our commitment to quality is reflected in our compliance with EU standards, as each perfume is registered in the EU CPNP. We strive to provide accurate product descriptions and specifications, but we encourage customers to provide feedback on any discrepancies to help improve our offerings.

DYNAMIC PRICING AND CURRENCY

The prices on our website are displayed in the user's local currency to simplify the shopping experience. We ensure that our exchange rates are regularly updated to reflect current market values, providing transparency throughout the entire purchasing process.

ORDER PROCESSING & FORMATION OF THE AGREEMENT

When you place an order with us, you are making an offer to purchase the selected products. The agreement is considered concluded once we have confirmed your order via email and processed the payment. We will then begin preparing your order for shipment. Please note that in the event of any errors or issues with the order, we reserve the right to cancel or modify the agreement, and you will be promptly informed.

INTERNATIONAL FREIGHT & DELIVERY

We offer international shipping both within and outside the EU, with delivery times ranging from 1 to 10 business days depending on your location. We strive to provide efficient and reliable shipping options to ensure that your order is delivered as expected.

CONSUMER RIGHTS: RIGHT OF WITHDRAWAL & RETURNS

In line with EU consumer protection laws, you have the right to return your purchase within 14 days of delivery without needing to provide a reason. Conditions: Returns are accepted only if the product is unused and remains in its original, unopened packaging.

RETURN AND REFUND POLICY: SHIPPING COSTS

If you decide to return a product, the shipping costs for the return are generally the responsibility of the customer, unless the product is faulty or an error was made on our part. We recommend using a trackable shipping service to ensure that your return is received. Refunds will be processed once the returned item is inspected and deemed eligible for a refund according to our return policy.

PRIVACY & DATA PROTECTION

Cedric Scents AB is committed to protecting your privacy in accordance with GDPR and applicable data protection laws. Our privacy policy outlines our procedures for collecting, using, and safeguarding your personal information, ensuring that your data is handled securely and transparently.

APPLICABLE LAW & DISPUTE RESOLUTION

This sales agreement and any disputes arising from it are governed by Swedish law and will be resolved in Swedish courts. This ensures that the consumer protection laws of your home country will apply when they provide stronger protection.

POLICY UPDATES & CHANGES

We reserve the right to modify this sales agreement policy to reflect changes in our procedures or legal obligations. Any changes will take effect immediately upon publication on our website, and we encourage you to review this policy regularly to stay informed.